Larger organizations have their fair share of pathologies but I generally bet that this is correct about 99.998% of the time someone says “Not that I’ve ever worked there but first principles and high school math suggests you’re being irrational.”https://twitter.com/kevinriggle/status/1029976998519558144 …
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Specific example for you: if you attempt to return office supplies, you will be told to simply dispose of them and you’ll be refunded. “Aha but that’s abusable! Bet you didn’t think of that, multi-billion dollar office supply company! I bet you don’t even have a spreadsheet!”
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The McKenzie Rule: It’s capitalism. There is always a spreadsheet.
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Followed by the close corollary, much beloved of regulators and attorneys performing discovery: “There is always an email.”
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End of conversation
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