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patio11's profile
Patrick McKenzie
Patrick McKenzie
Patrick McKenzie
@patio11

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Patrick McKenzie

@patio11

I work for the Internet, at @stripe, mostly on accelerating startups. Opinions here are my own.

東京都 Tokyo
kalzumeus.com
Joined February 2009

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    1. Patrick McKenzie‏ @patio11 6 Aug 2018
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      A useful set of intuitions to develop: 1) Why does this business work? 2) What does this business working tell you about the wider world? There's basically nothing in the economy where the answers to these two questions are boring. e.g. secure document destruction services.

      6 replies 92 retweets 532 likes
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    2. Patrick McKenzie‏ @patio11 6 Aug 2018
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      "What?" Every mid-sized city in America, and up, supports firms whose business model is "We will send someone trustworthy out with a truck to your office, pick up a bunch of paper, and then bring it to our office to destroy while—importantly—not losing it or looking at it."

      2 replies 5 retweets 65 likes
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      Patrick McKenzie‏ @patio11 6 Aug 2018
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      The fact that that is a thing that exists in the world surprises a lot of people. The fact that that business is lucrative enough and stable enough to employ people doing it every day in every city should suggest something to you about e.g. our relationship with paper.

      5:08 PM - 6 Aug 2018
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      9 replies 4 retweets 88 likes
        1. Brandon Savage‏ @brandonsavage 6 Aug 2018
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          Replying to @patio11

          I often remark at the number of businesses that do things I wouldn’t imagine are needed. There are opportunities everywhere.

          0 replies 0 retweets 2 likes
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        2. Gordon Shephard‏ @ghshephard 6 Aug 2018
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          Replying to @patio11

          The fact that the ROI on industrial cross cut shredders is likely <1 year for these services, I’m surprised they still exist. Inertia from when the ROI was 3+ years?

          1 reply 0 retweets 0 likes
        3. Paweł Lasek‏ @pawel_lasek 6 Aug 2018
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          Replying to @ghshephard @patio11

          Space, waste management, etc. etc. You outsource not just the cost of secure shredders, but also all the collateral operational problems.

          1 reply 0 retweets 1 like
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        2. Michael Kuznetsov‏ @MichaelKuz 6 Aug 2018
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          Replying to @patio11

          Also a fun game— “does this business exist because it’s making money, or does this business exist because it hasn’t failed yet?” Particularly fun when you walk by an empty store for months on end. The answer can be surprising!

          2 replies 0 retweets 1 like
        3. Gordon Shephard‏ @ghshephard 6 Aug 2018
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          Replying to @MichaelKuz @patio11

          My 12 year old nephew is convinced that all these stores/old theaters/laundromats that *never* have any customers in them are all fronts for money laundering. I have no idea where he discovered money laundering, but it’s hard to disagree with him. Zero economic alternatives.

          1 reply 0 retweets 0 likes
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        1. Benjamin K Williams‏ @williamsbk 6 Aug 2018
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          Replying to @patio11

          We have both secured document shredding and storage. A physical “data warehouse” where boxes are kept for 3/7/11/forever years and then disposed of per law.

          0 replies 0 retweets 0 likes
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        1. House of Black&White‏ @vahlamorgulis 6 Aug 2018
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          Replying to @patio11

          Re doc destruction, what do you see this business model doing a few years out as more and more docs are digital?

          0 replies 0 retweets 0 likes
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        2. Robert Field‏ @ProgrammerRcf 6 Aug 2018
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          Replying to @patio11

          Classic example of this kind of business: striping parking lots - somebody has to put in those nice bright stripes every six months to two years

          1 reply 0 retweets 0 likes
        3. Robert Field‏ @ProgrammerRcf 6 Aug 2018
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          Replying to @ProgrammerRcf @patio11

          Another one - mobile washing systems for the big over-the-road trailers. Drive around a shipping company's lot spraying the trailers.

          0 replies 0 retweets 0 likes
        4. End of conversation
        1. Colin Bowern‏ @colinbowern 6 Aug 2018
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          Replying to @patio11

          There is a lot in the world built around trust. If we had no trust in anything it would be a much harder life. Likewise, we have parts build around "faux no trust" like airport security that have the appearance of security, but are mostly an inconvenience.

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