Has anyone written a good analysis of the factors that lead to DMVs near-universally being such clusterfucks?
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Appointments, people. You make an appointment *ahead of time,* show up for your appointment, and get out in no time. Works great, seriously.
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Not to brag, but our DMV has kiosks where you tap in your number, and they a) tell you how long the wait is, b) suggest you go TCB, and c) promise to text you N min before your time. (N is user-supplied.) Still took an hour, but ~50 min of it was at a coffeeshop w/comfy chairs.
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Alas, the cameras still make you look like you’re ready for your mugshot...
#PlusCaChange
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New Zealand equivalent is also shocking.
Thanks. Twitter will use this to make your timeline better. UndoUndo
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