I probably should have used a different term than "internal tools". I'm primarily referring to the undifferentiated heavy lifting kind of stuff where folks waste time building tools outside the function of their business in the name of "saving money".
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I get what you mean. The company I currently work for, way before I worked here, built their own wiki. It sucked AND took developer and ops time to keep running. No competitive advantage to be had there and we have since switched to a third-party product.
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I would enjoy reading more of your thoughts on this.
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What if the advice was "don't build internal tools, other than developer tools"?
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that's exactly what I experienced. Don't build your own issue tracker, code management. Build on top of that. At my previous company we switched to Atlassian tools and noticed massive gains in productivity.
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Underinvest in what? Misinvest in what?
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Oh? Do tell - I have (what I thought was) a bad habit of making my own internal tools instead of paying for something that does it 75% of the way I want it
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I feel similarly, building internal tools can be incredible in my experience.https://twitter.com/glipsman/status/1001953631573245955?s=21 …
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