30% is kind of standard in crypto world, Binance is similar too. The only thing I do not like witb Bitfinex í my account is still in pending verification after submiting document ... 2 years ago 
BTCUSD has 20% initial and 10% maintenance. Does not seem bad for pure margin trading. What's the standard within competition? You can play with our perps if you want more https://www.bitfinex.com/t/BTCF0:USTF0
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Provide your ticket id. Happy to check what's hold the process
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I'll have a look at the perps, didn't even realize you launched these, thanks
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Btw, is the knowledge base on margin outdated? It says 15% maintenance margin for BTCUSD whilst you mentioned 10%.
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