We recommend getting in touch with our live support team over the phone or through chat. They'll be able to sort out any billing issues that you may have: https://goo.gl/9tZwbR . Hope this gets resolved.
@TeamYouTube hi, I replied to the survey regarding the Youtube TV outage in October, but have not received a credit on my account
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Thanks. Twitter will use this to make your timeline better. UndoUndo
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