Sanity check me. Zoom's only real competitive advantage is: 1. The video/audio generally works and drops less than competitors. 2. People have the app installed. What am I missing? The actual software still seems extremely rough and only mildly better than the competition.
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This sums it up.
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Had the best marketing in the time when everyone was getting set up. First mover advantage is huge and no one wants to sign up for yet-another-service -- they just want to get their calls in.
End of conversation
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