I'm sorry I can't spread hope and cheer today, but working in urgent care today is like trying to put out a house fire with a teaspoon. Also there is no water to put the teaspoon. You do have a nice typed protocol on teaspoon use, but it says "water use is mandatory," so.
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Does this patient have COVID? Fucked if I know! We've had anywhere between 0 and 95% COVID patients today! We refer people to a testing hotline and the hotline refers them back to us and we refer them to the hotline again! We're fucking hopeless here!
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Also I'm wearing someone else's N95, I saw an EMT in one of those house painting respirators, and my company's internal system for reporting suspected COVID-19 cases is a 503 error.
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Our lab vendor is promising 10,000 tests per day, but: A) That's a promise not a current reality B) That's spread over well more than a thousand client locations Mass testing might maybe possibly become real in April, perhaps.
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Policies at work keep changing literally on the hour. We did stuff this morning that's banned now. We're supposed to start doing stuff tomorrow we still don't have any supplies for. No one knows what's going on.
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I'm sorry to be broadcasting my panic. Stuff will settle eventually. It won't be GOOD but we'll have established processes for the bad. But right now is tough.
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Thank you for the first hand accounts, and for the work you're doing.
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