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organicthemes's profile
Organic Themes
Organic Themes
Organic Themes
@organicthemes

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Organic Themes

@organicthemes

A #WordPress theme and plugin company founded by a couple dudes on Maui. No added hormones.

Lahaina, HI
organicthemes.com
Joined May 2009

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    1. Organic Themes‏ @organicthemes 16 Oct 2013
      Replying to @romainkedochim

      @romainkedochim Hi Romain, try logging in your account page first, then navigating to support to see if that resolves the issue.

      1 reply 0 retweets 0 likes
    2. Romain Kedochim‏ @romainkedochim 16 Oct 2013
      Replying to @organicthemes

      @organicthemes nope, it says "Please login to your account in order to access support." every. single. time.

      1 reply 0 retweets 0 likes
    3. Organic Themes‏ @organicthemes 16 Oct 2013
      Replying to @romainkedochim

      @romainkedochim I just tried changing a setting. Could you try again if you don’t mind. If that doesn’t work, send an email via contact page

      2 replies 0 retweets 0 likes
    4. Romain Kedochim‏ @romainkedochim 16 Oct 2013
      Replying to @organicthemes

      @organicthemes ok - it works. I'm submitting now a request. Thanks.

      1 reply 0 retweets 0 likes
    5. Organic Themes‏ @organicthemes 16 Oct 2013
      Replying to @romainkedochim

      @romainkedochim awesome, glad to hear it :)

      2 replies 0 retweets 0 likes
    6. Romain Kedochim‏ @romainkedochim 16 Oct 2013
      Replying to @organicthemes

      @organicthemes yeah great. I got no slideshow on my homepage with the latest portfolio theme. quite a problem for a photographer!

      1 reply 0 retweets 0 likes
    7. Organic Themes‏ @organicthemes 16 Oct 2013
      Replying to @romainkedochim

      @romainkedochim Definitely! Make sure your WP Settings > Reading are set to display your latest posts. Also, save the theme options.

      1 reply 0 retweets 0 likes
    8. Romain Kedochim‏ @romainkedochim 16 Oct 2013
      Replying to @organicthemes

      @organicthemes yep - i checked that - no luck. Any other thought?

      1 reply 0 retweets 0 likes
    9. Organic Themes‏ @organicthemes 16 Oct 2013
      Replying to @romainkedochim

      @romainkedochim Hmm, do you have featured images applied to your published posts?

      2 replies 0 retweets 0 likes
    10. Romain Kedochim‏ @romainkedochim 16 Oct 2013
      Replying to @organicthemes

      @organicthemes yep - all of them.

      1 reply 0 retweets 0 likes
      Organic Themes‏ @organicthemes 16 Oct 2013
      Replying to @romainkedochim

      @romainkedochim You got me ;) We’ll check the ticket and get it sorted out. Could be a plugin conflict, or maybe the JS isn’t loading.

      12:11 PM - 16 Oct 2013 from Spreckelsville, HI
      2 replies 0 retweets 0 likes
        1. New conversation
        1. Romain Kedochim‏ @romainkedochim 16 Oct 2013
          Replying to @organicthemes

          @organicthemes ok - fantastic. nothing had changed except the theme being updated. So hopefully we can fix this easily.

          1 reply 0 retweets 0 likes
        2. Organic Themes‏ @organicthemes 16 Oct 2013
          Replying to @romainkedochim

          @romainkedochim Sure, site credentials may help if you want to add that to the ticket.

          1 reply 0 retweets 0 likes
        3. Show replies
        2. New conversation
        1. Romain Kedochim‏ @romainkedochim 16 Oct 2013
          Replying to @organicthemes

          @organicthemes where can i check if the JS isn't loading?

          1 reply 0 retweets 0 likes
        2. Organic Themes‏ @organicthemes 16 Oct 2013
          Replying to @romainkedochim

          @romainkedochim A quick test would be to see if your drop down menus are animating in.

          1 reply 0 retweets 0 likes
        3. Show replies

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