@SpotifyCares after premium trial I'm getting double ad non stop. Listening to ads for 30 min ad free doesnt help either - still getting ads
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Replying to @ophelia_noir
Hey, that doesn't sound good! Did the app crash at any point during the 30 minutes? That can cause the ad-free time to reset /GU
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Replying to @SpotifyCares
using the app on my phone, and normally having it on the background (iOS)
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Replying to @ophelia_noir
Just to check, did you definitely watch the video ad that grants you 30 minutes ad-free listening in full after hearing the offer? /GU
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Replying to @SpotifyCares
yep, gave me 2 ads one after another actually and told me to enjoy 30 min ad free :D
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Replying to @ophelia_noir
That's strange. We'll get this passed on to our devs so they can look into it. Give us a shout if you need anything else /ME
1 reply 0 retweets 1 like
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