OpheliaNoir

Virgin Media ALWAYS throttle. They offer faster speeds and say they won't but they always do. Even when you pay a premium for the gamer package or w/e it sucks but go back to BT if you can.

Yeah getting that feeling. Still have the BT router setup lol. Virgin Media's "special dept" is calling us tomorrow morning.

I'm with Virgin and don't get throttled. Always been good for us. We stream at 8k bitrate on the top package (20 up). We are outside London, wonder if it's a location thing?

Same here, been consistent and no throttle at all. Maybe it could be location thing?

Shouldn’t be a location thing, check your terms of service. I deliberately picked packages which don’t throttle most will throttle upload as standard. Gamer package doesn’t (or shouldn’t) throttle as made for streamers.

Oh, that’s good to know, thank you for the info! I explained to person what I do and how important speed is for me when I signed contract with them so he pointed out which one I need (most likely gamer one)

No sweat, looked into it a lot when I got my business and domestic lines (both VM). It MIGHT be that high density and oversubbed areas are throttled but would suggest that’s against the contract and voidable! Also packet loss tends to show up alongside in those cases.

We have the top normal package (not the gamer one), be interested to hear what one @BlueandQueenie are on. But, always been fairly happy with Virgin for streaming/YT.