Last time we had faulty hub and they wouldnt admit it. Only when we said we’re leaving them (as contract was over) they decided to “gift us” a new one. Worst customer experience ever, they simply do not care.
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Have you other means to pay your bills until we get your broadband connected or is BT wifi an option for you in the meantime? We are working hard to get you connected as soon as possible ^ClaireC
Unfortunately they are not hooked up here, otherwise I wouldn’t even touch the hot garbage we have rn
There’s no hotspot in the area and I’m definitely not paying you guys extra for it.
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I'm sorry this is not an option for you. My colleagues will be back in touch tomorrow with an update on when you will be connected ^ClaireC
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Oh look, your promises again are nothing. Been promised to be called between 8-9 am, its 11 am and no call no nothing. Our payment for SECOND month is coming up soon, and we didn’t even have a chance to use it, nor given any information. What gives?
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