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I'm unsure what you mean as 5G is a mobile service. Do you mean that we are not able to supply high speed broadband due to your distance from the exchange? ^Kevin
And the thing is, your sales people said it’s ok distance wise, billed us, and now we can’t have it. It’s been 2 weeks since we called you guys, we even called you before we moved to a new place lol
All orders as subject to survey and we would not have been aware that we could not supply service until the engineers told us. The 150 Mb would be Fiber to the Home (FTTH). DM me the order number, account holders name and address. I'll have a look. ^Kevin
Well, the engineer was literally on the phone with you guys and it’s been confirmed its not the first time it’s happened and yet you keep on doing it 
On the phone with you lads already, which also took ages to get to.
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