Soooo, it takes them ages to answer my support question, while driver yet again says “noone was home”. I was, reception was, plenty of chances to deliver it. Now they tell me they’ll deliver it tomorrow. What was point of paying for 1 day delivery if it takes 3-5 days?https://twitter.com/ophelia_noir/status/1027258540090634243 …
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Yeah they definitely need to give you a refund on the extra cost of 1 day delivery then. If you paid and they can't perform their service, then you need to be compensated.
Its just sad because the company I buy from is great, but they rely on a very bad delivery service. Its second time this happens after I order from them. I passed my feedback to them too, that this delivery service stops me from buying from them ever again. I hope they listen :(
