@onedroptoday hey team, I noticed someone else's dried blood on my owners guide. I just got my meter and opened box. No lance yet 
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Also I'm having a really tough time setting up my meter with the app. I called the help line earlier, left a message, and no response
Just responded to your ticket! We're sending you a new meter :) The way you received your kit is unacceptable. We'll get you sorted ASAP!
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Hey one drop, I've sent two follow up emails to your email and have called in without being able to reach support. This is very frustrating
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We will get you sorted today… want you to be set up and totally happy!
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