@YTCreators I’m having trouble editing my channel Art; it’s saying I have to log in from my online storage, but every time I do, it says there’s an error
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Replying to @olliacts
Mind sharing the specific error message you’re getting? You can also check out this help center page that shows detailed instructions and requirements for changing your channel art: https://yt.be/help/sg6D Let us know if that helps!
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Replying to @TeamYouTube
When I try to change my channel Art, it says “ in order to select an item from your online storage, please sign in.” When I click on it, a new tab opens, only for it to close immediately. When trying to sign in again, I get an error that claims that the request is unavailable
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Replying to @olliacts
Thanks for the info – to confirm, have you tried saving the image on your documents folder or desktop? Also, make sure that you're using a computer during the process as you can no longer edit channel art on mobile devices.
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Replying to @TeamYouTube
Yes, I am attempting to change it on a laptop, and I did save the image on my desktop
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Replying to @olliacts
Thanks for the info. Can you try clearing your browser's cache and cookies or use another browser? If you're still getting the same error, let us know.
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Thank you for the help. I cleared my browser's cache and it worked afterwards. Thanks again for the help
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