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@ofgem

Britain’s independent energy regulator, protecting consumers by working to deliver a greener, fairer energy system. Our comment policy:

Cardiff, Glasgow and London
ofgem.gov.uk
Joined April 2009
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  1. Pinned Tweet
    Sep 22

    When energy companies exit the market, we have robust processes ensuring energy supplies continue. Our website has all the info you need if your provider goes out of business 👇

    25 replies 13 retweets 12 likes
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  2. 8 hours ago

    Need help with your energy bills? Many energy suppliers offer schemes or grants that can help with home heating & energy costs. You can also apply for extra support schemes like the Winter Fuel Payment, Warm Home Discount & Priority Services Register👇

    5 replies 4 retweets 4 likes
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  3. Retweeted
    Sep 22

    The Govt is confident in 's robust and well-rehearsed process to ensure continuity of supply when energy companies fail. It's a difficult time for the energy market, due to a global price rise in gas, which is hitting many countries. Customers will remain our priority.

    0:19
    Avro Energy and Green Supply Limited have ceased trading. If you’re a customer, please don’t worry - you can rely on your energy supply as normal. We will now switch you to a new supplier. More info on what happens next:
    26 replies 7 retweets 12 likes
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  4. Sep 22

    Avro Energy and Green Supply Limited have ceased trading. If you’re a customer, please don’t worry - you can rely on your energy supply as normal. We will now switch you to a new supplier. More info on what happens next:

    164 replies 102 retweets 126 likes
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  5. Sep 22

    🆕 Ofgem protects customers of failed suppliers Avro Energy and Green Supplier Limited: |

    2 replies 4 retweets 7 likes
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  6. Retweeted
    Sep 21

    High global gas prices have affected Europe, including the UK, and many other countries. The UK is prepared, with more than enough gas to meet demand this winter. Find out more about how we're protecting the energy supply, consumers and industry:

    Image that says 'Global Gas Prices and the UK Gas Market'
    23 replies 14 retweets 12 likes
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  7. Retweeted
    Sep 22

    Worried that your energy supplier might go bust? Our advice can help ⤵️

    1 reply 48 retweets 37 likes
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  8. Sep 21

    🆕 Ofgem orders five suppliers to make payments into Government renewables scheme 👇

    Solar panels on a rooftop
    5 replies 4 retweets 4 likes
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  9. Sep 21

    Our priority is to make sure customers of companies that are closing are moved over to a supplier that can look after them now and over the winter. We have well-rehearsed plans. We will be speaking to smaller energy suppliers alongside / later today:

    Overnight, the Government and confirmed the Energy Price Cap will remain in place to help protect customers from rising global gas prices. Our priority is to protect the consumer - and the cap protects consumers. It's our safety net. (1/4)
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    8 replies 3 retweets 11 likes
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  10. Retweeted
    Sep 21

    Overnight, the Government and confirmed the Energy Price Cap will remain in place to help protect customers from rising global gas prices. Our priority is to protect the consumer - and the cap protects consumers. It's our safety net. (1/4)

    37 replies 17 retweets 49 likes
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  11. Sep 20

    🆕 Joint statement from Business and Energy Secretary, and Jonathan Brearley, chief executive:

    6 replies 3 retweets 7 likes
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  12. Retweeted
    Sep 20

    This morning I led a roundtable with UK energy companies & consumer groups. I reiterated the need for us all to prioritise consumers. I will update the House of Commons this afternoon on the global gas price situation (1/3)

    110 replies 41 retweets 184 likes
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  13. Retweeted
    Sep 20

    If your energy supplier goes out of business, you'll still have gas and electricity. Don't switch tariff or supplier until Ofgem have moved you to a new supplier. Our advice can help ⤵️

    9 replies 55 retweets 34 likes
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  14. Sep 20

    People's Energy customer? British Gas will be your new supplier from 21 September. Your new contract can last as long as you want. You won’t be charged exit fees if you then choose to switch. What you need to know 👉

    31 replies 28 retweets 21 likes
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  15. Sep 20

    🆕 Ofgem appoints British Gas to take on customers of People's Energy:

    3 replies 5 retweets 4 likes
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  16. Retweeted
    Sep 19

    Today I met the chief executive of who has assured me of the well-rehearsed plans in place to protect the market and consumers. I understand this will be a worrying time for businesses and consumers. We are working hard to manage the impact of global gas price rises (1/7)

    154 replies 46 retweets 145 likes
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  17. Sep 17

    Utility Point customer? EDF will be your new supplier from 18 September. Your new contract can last as long as you want. You won’t be charged exit fees if you then choose to switch. What you need to know 👉

    12 replies 17 retweets 7 likes
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  18. Sep 17

    🆕 Ofgem appoints EDF to take on customers of Utility Point 👇

    4 likes
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  19. Sep 16

    Need help with your energy bills? Many energy suppliers offer schemes or grants that can help with home heating & energy costs. You can also apply for extra support schemes like the Winter Fuel Payment, Warm Home Discount & Priority Services Register👇

    5 replies 4 retweets 2 likes
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  20. Sep 15

    Can't remember the last time you switched supplier? You may be on a poor value 'standard variable tariff'. These tariffs are capped under the - but you could save more by switching supplier. Learn more➡️

    5 replies
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