📈 Are you facing rising phone and broadband bills?
Head to our guide for everything you need to know, including money-saving tips! 🔽
ofcom.org.uk/news-centre/20
Follow
Click to Follow Ofcom
Ofcom
@Ofcom
Official account for Ofcom, the UK’s independent communications regulator. TV, radio, telecoms, video-sharing, post & more. In Welsh:
Ofcom’s Tweets
Our latest telecoms complaints data is out.
Shell Energy continued to attract the most broadband & landline complaints. We’re monitoring Shell’s performance closely & have urged it to get a grip on fixing the causes of these issues.
Read More:
3
1
1
🔊 Listen to Cristina Luna-Esteban, our Director of Consumer Policy at 9pm tomorrow on discussing the big telecoms topics.
Check out 's tweet below for more 🔽
Quote Tweet
This will be out tomorrow on the @LBC website. Lots of useful advice from the communications regulator, including:
Dealing with mobile phone coverage issues
Switching provider
Common issues with broadband
Mid-contract price hikes
and lots more...
Dealing with mobile phone coverage issues
Switching provider
Common issues with broadband
Mid-contract price hikes
and lots more...
2
1
Today we’ve published the latest figures for complaints we’ve received about the UK’s major providers for:
📲 Mobile
🌐Broadband
📺Pay-TV
☎Home phone
Check out how your provider performed:
2
2
2
Show this thread
📈 Are you facing rising phone and broadband bills?
Head to our guide for everything you need to know, including money-saving tips! 🔽
ofcom.org.uk/news-centre/20
read image description
ALT
1
2
1
Subscribe to our monthly newsletter for the latest news, views and top tips to help you get the most from your communications services. 🔽
ofcom.org.uk/about-ofcom/la
read image description
ALT
We are holding a joint virtual careers event with the , and Hear from our panel about opportunities for those with tech sector experience.
Interested? Register here: app.swapcard.com/login/event/dr
read image description
ALT
2
4
Last chance to register!
It’s almost time for our Plan of Work 2023/24 consultation event.
Hear more on our proposed priorities and have your say by joining our event on 26 January.
Register to attend at: ofcom.eventogy.com/c/planofwork20
read image description
ALT
1
1
We’ve launched an investigation into BT’s compliance with our customer contract information rules.
These require companies to provide customers with clear and simple contract information before they sign up to a new deal.
Read more on our investigation: ofcom.org.uk/news-centre/20
read image description
ALT
1
4
4
📺Tune in to tonight to see our Director of Connectivity, Selina Chadha, talk to about the UK’s iconic phone boxes.
We’ve put rules in place to protect these UK landmarks in communities that still need them.
Read more🔽
ofcom.org.uk/news-centre/20
read image description
ALT
1
1
7
Price rises – what you need to know.
Some customers are facing higher bills for their telecoms packages. Our guide explains what this means for you, including:
📃The rules on price rises
✍Your rights
💷Tips to save money
Read more:
2
4
7
From today, companies can apply for new spectrum licences, allowing them to use mobile and satellite networks to operate drones over longer distances.
Check out our new guidance on these licences and apply at:
ofcom.org.uk/manage-your-li
read image description
ALT
1
8
6
Are you tackling mental health issues in your community whilst also improving people's digital skills?
We're keen to hear about your work and how we can support it. To get in touch and for more information, click the link below. 🔽
ofcom.org.uk/news-centre/20
4
3
4
Subscribe to our monthly newsletter for the latest news, views and top tips to help you get the most from your communications services. 🔽
ofcom.org.uk/about-ofcom/la
1
1
3
Have you booked your seat?
It’s almost time for our Plan of Work 2023/24 consultation event.
Hear more on our proposed priorities and have your say by joining our event on 26 January.
Register to attend at: ofcom.eventogy.com/c/planofwork20
read image description
ALT
2
3
5
👩💻 Interested in shaping the future of digital?
We’re looking for #tech experts to help regulate #bigtech and make #digital markets work for consumers, businesses and the UK economy.
Join our virtual careers event at 6pm GMT, 31 January 👉 app.swapcard.com/login/event/dr
read image description
ALT
1
4
5
📺 Our director Cristina Luna-Esteban was on Rip Off Britain this morning talking about social broadband tariffs.
These are cheaper packages for people receiving benefits - offering superfast speeds for less.
Find out more 🔽
ofcom.org.uk/news-centre/20
read image description
ALT
6
1
3
📠 Sorry Miles, but it might be time to put the fax machine away and move with the times …
Under new rules announced today, telecoms providers will no longer have to provide fax services.
Find out more here 🔽 #GlassOnionKnivesOut
ofcom.org.uk/news-centre/20
7
16
👋 Farewell to the fax machine.
Telecoms providers will no longer be required to provide fax services, under changes to our rules announced today.
Find out more here 🔽
ofcom.org.uk/news-centre/20
read image description
ALT
2
23
14
Full house for our net neutrality event in London today
Find out more about our net neutrality proposals and respond to the consultation before the deadline tomorrow ⬇️
ofcom.org.uk/news-centre/20
3
2
9
Our new digital literacy programme working with organisations across the UK, will help people:
🖥️ Live a safer life online
🧠 Become informed digital decision- makers
🌐 Keep connected
Find out more 🔽
1
3
9
We’re pleased to announce the 13 organisations we’re supporting to deliver digital literacy skills to people at risk of online harms.
These innovative projects will support local communities across the UK from Northern Ireland to Norfolk.
Read more 🔽
ofcom.org.uk/news-centre/20
3
21
30
Today we’ve launched an enforcement programme into the age assurance measures of UK adult sites.
This follows our report highlighting that some small sites may not have robust measures in place.
Read more about the programme: ofcom.org.uk/news-centre/20
read image description
ALT
1
2
7
We’re seeking evidence on risks of harm to children online and how they can be mitigated.
This is part of our ongoing preparations for our forthcoming role as the UK’s online safety regulator.
Read more and respond at: ofcom.org.uk/news-centre/20 tweet 1
read image description
ALT
1
14
16
Exciting times for the UK space sector! 👏 to all involved.
Our recently-launched space spectrum strategy will help support the huge potential for communications services delivered by satellite🛰️
Read for more:
ofcom.org.uk/news-centre/20
Quote Tweet
The first orbital satellite launch from UK soil is set for tomorrow night, with several UK-built satellites onboard. 
The launch will make the UK the first country in Europe to offer end-to-end launch services to small satellite manufacturers. 
#LaunchUK | #StartMeUp
The launch will make the UK the first country in Europe to offer end-to-end launch services to small satellite manufacturers.
#LaunchUK | #StartMeUp
read image description
ALT
9
Help shape the Digital Regulation Cooperation Forum's work plan for the coming year.
✍️To have your say, respond to the call for input by Friday 27 January.
Quote Tweet
The DRCF Call for Input deadline has been extended until Friday 27 January. The Digital Regulation Cooperation Forum is a body of UK regulators (ICO, @Ofcom @CMAgovUK and @TheFCA).
We're shaping our 2023 plan of work and asking you what it should contain: gov.uk/government/con
read image description
ALT
1
4
1
📢Have your say! We’ve proposed new guidance on how net neutrality rules should apply in the UK.
The deadline to submit views on our proposals is fast approaching, with Friday 13 January the final day to respond to our consultation.
Read more:
1
2
2
New year, new deal?
We’ve put some tips together to help you find the best phone and broadband deal for you.
🔍Research different packages
📝Check contract length
📈Keep an eye out for price rises
🙂Look up customer service scores
Watch for more ▶
2
7
6
Did Santa bring you a smart speaker for Christmas?
Our research looked at how people feel about smart speakers. They told us these devices help them...
🧑🤝🧑Combat loneliness
📻 Find new radio stations
🔔 Get instant news
Read more here 🔽
1
2
4
Are you interested in Children’s online safety and media literacy?
Join on the 6th March to discuss this with speakers including and !
More information: bit.ly/3UfCAFX
2
2
2
ICYMI: As 2022 draws to a close, we can reveal the top 10 shows we received the most complaints about this year.
Do you remember some of these TV moments?
To find out more about these complaints, click below 🔽
ofcom.org.uk/news-centre/20
read image description
ALT
2
2
4
What are the risks of children using a fake age on social media?
60% of 8-12 year-olds using social media have their own profile, despite the minimum age being 13. We explore the risks this poses and how parents can help keep their kids safe online.
1
1
2
📉 After a record year for broadcast complaints in 2021, the number of complaints we’ve received this year returned to pre-Covid levels – at 36,543.
Here’s how 2022 compares to the last five years for complaints received 🔽
Read more here:
ofcom.org.uk/news-centre/20
read image description
ALT
6
5
3