I paid 20 Euro extra to get something delivered today because I am leaving the country for two weeks tomorrow. I've been home the whole day until now. I just received an email that they could not deliver it bc nobody was home and that I can pick it up somewhere 1/3
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Tried to pick it up before going to the airport. The note they left me of course has just an address on it. No information on opening hours. So I went there at the latest time I could without risking to miss my flight: 10am. They open at 11am. Another hour of my time wasted.
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I hope everyone profiting from this scam dies. I really do. Everyone who thinks it's acceptable to waste hours of other peoples lives in order to gain cents in profits is completely expendable. Even more so when they charge extra for a service they don't intend to provide.
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And I now had to take a cab to the airport so I am not late. Another 30 EUR lost because of this fraud. This is like breaking a car window to steal something that has a resell value of just a few euros.
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GLS did this to us repeatedly. I avoid them whenever possible. They don't pay their employees properly, put impossible expectations on them, and pocket the profits.
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GLS is shit. DHL Express, FedEx, G4S and UPS work good. (and pay their drivers livable wages (here in AT))
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I wish one could do more, but as recipient you are not the customer - the company sending you the packet is. I message those that their carrier sucks. And I try to use austrian Post as much as possible (I even pay more on one shop to use Post!) because they work best for me.
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It's the nudge unit of livery grifters trying to get you to write formal JWC (jump to next instr. when confronted at dst___) instructions! Nudge back w. more amazing adtech closures?
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GLS sucks!
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