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Related: What's a polite but still effective way of saying "if you had read the README you'd know how to build my software, and you'd know that we have four dedicated comm channels for you to choose from for user support questions, and my private email fucking ain't one of them!"https://twitter.com/FairyPlantMuva/status/1156280641308090368 …
Don't get me wrong: There are many legit reasons for sending something directly to an OSS maintainer. But not when your attention span doesn't last until the second paragraph of the README.
And it's always students doing that, often worded as if they were entitled to my help. 
To be clear: those are not my students or anything like that. Just students from somewhere on the globe. I usually just reply with quoting the relevant sentence from the README, bc that's easier than explaining etiquette. But it feels like rewarding them for shitty behavior.
I usually answer with a question. What part of the README or what instruction did you not understand? Sometimes I will also say the answer is in section xx of the README. That way they still have to RTFM
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