I've been told at the airport yesterday that they would deliver the bag to my AirBnB today before 9am. Now it is 10:30 and I have to leave soon. I called the phone number on the printout they gave me multiple times. Nobody picked up. This is unaccaptable @lufthansa.https://twitter.com/oe1cxw/status/1042799033138536448 …
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I can't stay here all day on the off chance that they may stop by to deliver the bag! If I would have been told delivery is an issue beforehand then I would have picked it up by taxi personally from the airport today. (Tracking tells me it is already at the airport.)
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But I can't just drive there because my bag may already be in a delivery van en route, and nobody would be here to receive it while I am empty handed at the airport. That would be really easy to clear up of course IF SOMEBODY WOULD PICK UP THAT DAMN PHONE!
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... and I *finally* managed to get them on the phone after trying for 90 minutes. They say it should be delivered within the next quarter hour.
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Eureka!
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