I've been told at the airport yesterday that they would deliver the bag to my AirBnB today before 9am. Now it is 10:30 and I have to leave soon. I called the phone number on the printout they gave me multiple times. Nobody picked up. This is unaccaptable @lufthansa.https://twitter.com/oe1cxw/status/1042799033138536448 …
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I've been told yesterday that the bag would be delivered before 9am. Now it's 11:30. No bag. Nobody picks up the phone. Nobody takes responsibility. This is completely unacceptable! Nothing gives you the right to treat people like this!
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