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Context: We had a Windows person, a UNIX person (me), and a Cisco person. Management wanted us to do 24/7 on-call duty so that at each time one of us was on duty to fix issues on all three platforms. That was the same manager who also said this:https://twitter.com/oe1cxw/status/1035255103501025286 …
Btw, his idea of what would be necessary for transferring that 20% of the knowledge from each of us to the other two: 1 weekend in the hotel where they did their management retreats. (That's 1 weekend in total, not even one weekend per topic.)
I’m pretty sure managers think software is like production lines: if led 27 goes red, you press button 1G, wait two seconds and press 38B. Do not press 7K or 19K melts down. You write it down and then you fire expensive workers and train new ones.
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