What was the point of telling you, NatWest, on the app that I'll be in the USA, if you were going to block my debit card anyway? Utterly ridiculous and obviously I got charged for receiving the many texts from you. Unacceptable service. @NatWest_Help
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Thanks for the feedback. It would be a shame to see you switch, if you'd like to raise a complaint, please DM your full name, post code and sort code, I'll advise on the best way to get this raised. JAhttps://twitter.com/messages/compose?recipient_id=284540385 …
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What do you mean by raised? Is there a non zero possibility that you'll pay my O2 bill?
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By raised, we can get a complaint logged. If you've incurred a charge for texting, this can be investigated as part of the complaint. JA
End of conversation
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