Their website is down. Their domain seems to have expired.
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No that just seems to be an ongoing issue between our providers and shop system. http://www.serpentandco.co is fully functional
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Thanks. Yes. You need to set up your domain name to forward to www when there's no subdomain specified.
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No we do this already as we've operated for 2 years with no issue, we have an ongoing issue between our store system and A records.
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Hope you get it sorted out.
End of conversation
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