Publishers might like to reflect on this list and then consider this https://goo.gl/Xrc7ce #COASP9 #OApic.twitter.com/DFLWCvxxud
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Is the customer the library of the university? Unlike the above examples the customer and the consumer aren't exactly the same group, IMHO.
Also as others have mentioned, the above aren't exactly open /ethical paragons.
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