My main worry is that some of these exchanges are putting off people from OS. Not just because of bad actors but because of suggestions that the wider OS community is hostile because of this or a perceived acceptance of hostility. As you said before lots of nuance lost on twitter
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In other words almost everyone would agree "being nice" is important but without grounding what I/we mean by "nice" we would all agree without actually changing our behaviour. So yes, we should all not bully and be nice, but it's too vague to be actionable.
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Agree with all of this. And specifying what is nice and what is bullying is important, otherwise we end up in a place where no criticism is ok, no matter how constructive it is.
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I'm not sure we end up in a place "where no criticism is ok" but otherwise agreed. Having been in spaces where the advice was "be nice" what tends to happen is not being nice becomes OK very quickly.
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The real way to actually be nice is to have a code of conduct and to enforce it. Tolerance of intolerance is not OK.
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A code of conduct is a good idea. Bullying existed before Twitter. On Twitter it is just more visible (and dangerous). It usually results in attacking people with less connections, less admin power, any minority, can be sexist or ageist, so affects inclusivity and diversity
End of conversation
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