Ah yes, that may be it. Australian. Process felt light touch.
Oh, shit. That's awful. I had no idea that the rules changed. Ugh. I'm so sorry. 
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That shows me for assuming they are decent.
Thanks. Twitter will use this to make your timeline better. UndoUndo
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It's a common feature to the Home Office. They like to change things without telling anyone... My complaint was mainly to prevent confusion for other less able people going through this. I went to the news when it was clear they hadn't changed a thing.
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For instance, if someone failed to send in an original passport they could just request it. That's what Immigration NZ would do. But no, the Home Office sends you a form letter (sometimes still with [placeholders]) telling you to leave the country where you are legally resident.
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To top it off, the whole process is also corrupt: When
@monlouhawk case was in news (which inspired me to talk to@guardian) the Home Office suddenly reverse it's "unappealable" decision after a few days. So it's clearly not about following rules. -
I hope the Home Office treats everybody better. How awful.
End of conversation
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