@united ••> Your apology means nothing! Poor puppy! This family must be heartbroken & devastated.
Start hiring people with compassion in their hearts and COMMON SENSE! About everyone else in the world knows YOU DON’T PUT A PUPPY IN AN OVERHEAD BIN! 

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Their flight attendants are actual witches. I’ve had horrible experiences with them.
@SouthwestAir might have delays but wonderful staff
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I love
@SouthwestAir, too! My favorite airline! They love dogs, too!#PetsAreFamily


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Yes!
@SouthwestAir is always so sweet when I fly with my dog! They ask her name, want to pet her, etc. this pic is from last flight w/thempic.twitter.com/nKIAxnGwAl
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** Pic is from after we landed, of course. She always sits in my lap :)
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This is absolutely horrendous. Sometimes rules have to bend a little.


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As a flight attendant I can tell you that animals in carriers are never allowed in the overhead bin. That’s for all airlines. Besides our own companies policies, we all have to follow Federal regulations as well. This was a completely incompetent employee.
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All the training in the world cannot guarantee human behavior. So true. Very sad story.
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Yeah but I have to question what kind of training airline employees receive. It’s really starting to appear we are giving the dumbest people we can find a role they view as authoritative and go on a power trip.
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This is stupid did the owner not check on the dog the entire flight ? You can’t have me believe they but the dog up and didn’t check on them! The passenger is the stupid one.pic.twitter.com/8F29wVuBz6
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apparently she didn't being preoccupied with her infant and other child. Still was against rules to put animal in carrier in overhead.
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The NY times and others report she was required to comply with orders to put it up there. The spokesperson for the airline said that was against policy. Meaning the flight attendant was at fault. Facts of the matter. Truth please.
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Umm?
that's not funny either way. Whether you're being sarcastic or really feel that way about dogs. -
I have a dog thank you very much ! I feel bad her dog died but I would have never have let the plane take off and my dog was up in a bin !! She should hav gotten off
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Absolutely agree. On behalf of the dog. It was beyond cruel.
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You had a man dragged down the isle of one of your planes and one of your people ordered the death of a small dog. You can count on this being the nail that ended United. F-CK YOU and your “people” United.
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Both of us.
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