Their new policy leaves me wondering more about quality than returns abuse. Lifetime down to one year is a big change in direction.
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New return policy is fine but GO BACK TO QUALITY PRODUCTS OF 20 years ago. Their stuff of recent years has drastically decreased in quality for the price.
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Seems like 30yrs ago, they limited kids clothing returns, cause parents would return kids clothes for larger sizes, as they grew!
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Yet another example of something that has been diminished by getting close to Trump
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1) In reading commments here, have to wonder why anyone thinks the owner’s political leanings are relevant. Is NOTHING above politics now? 2)I don’t blame
@LLBean for changing their policy. Why should they lose because people abused it?Thanks. Twitter will use this to make your timeline better. UndoUndo
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I wonder based upon a scientific survey what the political leanings of these people would be...
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How much was abuse costing and how much was LLB making for being famous for standing behind their products? I can count on REI. No interest in LLB.
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It was costing 250 million a year the same amount as their sales for their most popular boots.
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I don't believe that number. A COO says $250m and expects to charge the same and inflate profits by the $20-30m it actually costs them. I'll shop at REI.
End of conversation
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I'm glad they are doing this! I hate to see such a nice company being abused! I know someone that had a dog destroy a bed and they had the nerve to return it. I will they to buy more at
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An owner of this company supported Trump's election. You reap what you sow. Doesn't surprise me their customer service has declined like the quality of our national leadership.
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Pure evil.
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White folks you mean.
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It's bad for the business
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They're overpriced anyway-
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