Is there like an internal contest? Whoever treats the customer the worst, gets a bonus or something?
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Damn if a video came out tomorrow of a United employee smothering Michael Jackson with a pillow people would be like "yep"
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Let's all just start riding trains. Or hoverboards.pic.twitter.com/MQy9PhHCH4
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please noticing yingying zhang event,thanks
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But nothing about the other
@united employees who offered no support or assistance to this customer. What good is this apology? - 1 more reply
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Apology only after video surfaces, makes you wonder how often this happens and never sees the light of day?
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Apology issued after footage was made public. Desperately trying to preserve what's left of their public image while still not giving a F.
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Has Munoz apologized for blaming that old man for his own brutal assault yet...?
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united will be lucky to be in business for another year at the rate it's going
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They had to apologize because we've seen the proof that it happened.
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Jfc. It's clearly a problem with the corporate culture.
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At least they're united in beating the crap out of their customers.
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Apologies

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I ain't seen a hit like that since Bobby Boucher in the second half of the Bourbon Bowl
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Buy stock in Amtrak. I foresee airlines losing customers to trains.
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Apologize when you're caught!
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