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The New York Times
The New York Times
The New York Times
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Where the conversation begins. Follow for breaking news, special reports, RTs of our journalists and more. Visit http://nyti.ms/2FVHq9v  to share news tips.

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    The New York Times‏Verified account @nytimes 16 Apr 2017

    United says its policy change is meant to ensure that episodes like what happened last week “never happen again”http://nyti.ms/2ok7cr4 

    12:11 PM - 16 Apr 2017
    • 314 Retweets
    • 689 Likes
    • Democrat Dream Girl aka Claudine Julian 𝕔𝕠𝕞𝕗𝕠𝕣𝕥 Aly 🦃 Jo ☃️ Kim Apolonio laniya💉😤 jackyan Sharon Gibbs #AWAG 🇺🇸 🇺🇸🇺🇸🇺🇸🇺 AMERICA WAS ALWAYS GREAT
    114 replies 314 retweets 689 likes
      1. Skarlet Karson‏ @IdesKat315 16 Apr 2017
        Replying to @nytimes

        how about they change their policy of overbooking? Oh, that's right. GREED.

        0 replies 5 retweets 21 likes
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      1. DJ LEGION ONE‏ @DJ_LEGION_ONE 16 Apr 2017
        Replying to @nytimes

        Our policy changes will ensure that we'll never lose $1Bn again so quickly‼️-ONE💯😊👍🏾

        0 replies 3 retweets 32 likes
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      1. Suzana Lightman‏ @SuzanaLightman 16 Apr 2017
        Replying to @nytimes

        They will start charging an extra add on to be guaranteed not to get kicked off the plane.

        0 replies 3 retweets 19 likes
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      1. grifare  🇨🇦‏ @grifare 18 Apr 2017
        Replying to @nytimes

        My policy to never fly #unitedairlines is 100% #UnitedAirlinesAssault proof.

        0 replies 5 retweets 7 likes
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      1. Pittsburgher‏ @SLCJCC 16 Apr 2017
        Replying to @nytimes

        Not enough to change one policy. The whole UA culture needs to be rethought.

        0 replies 4 retweets 11 likes
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      1. Robert Torricelli‏ @bobtorricelli 16 Apr 2017
        Replying to @nytimes

        The law doesn't usually forgive criminal assaults. Why aren't those responsible arrested?

        0 replies 2 retweets 17 likes
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      1. Aaron Beau‏ @aarondotawesome 16 Apr 2017
        Replying to @nytimes

        And to think it'll only cost them $50mm to come to that conclusion

        0 replies 3 retweets 9 likes
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      1. New conversation
      2. Gertrude the Squid‏ @SquidGertrude 16 Apr 2017
        Replying to @nytimes

        They needed a disastrous social media incident to know this is a bad practice??

        1 reply 1 retweet 42 likes
      3. 1 more reply
      1. New conversation
      2. Patrikios‏ @sullysfca 16 Apr 2017
        Replying to @nytimes

        to little to late i still won't fly united if the seats were free..

        2 replies 4 retweets 8 likes
      3. Marion Pierce‏ @PierceMarionp 17 Apr 2017
        Replying to @sullysfca @nytimes

        Yea if more ppls felt that way! They'll change there tune!

        1 reply 1 retweet 1 like
      4. Patrikios‏ @sullysfca 17 Apr 2017
        Replying to @PierceMarionp @nytimes

        for sure....

        0 replies 0 retweets 0 likes
      5. End of conversation
      1. Linda Kemp‏ @LindaLarsonKemp 16 Apr 2017
        Replying to @nytimes

        Pfffftttt..... Bullies a LONG time. Copped attitude w/ my elderly diabetic parents in 70s not allowing them to buy food on delayed flight.

        0 replies 3 retweets 6 likes
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      1. New conversation
      2. MZ‏ @72mz 16 Apr 2017
        Replying to @nytimes

        @cnn @MSNBC @FoxNews United CEO first praised event but flipped after s---storm. Guess his true feelings? He is the problem and should go.

        1 reply 2 retweets 6 likes
      3. Michael Fitzgibbon‏ @FitzDrum 17 Apr 2017
        Replying to @72mz @nytimes and

        Yes indeed, the problem is poor leadership, not any single booking policy.

        0 replies 0 retweets 2 likes
      4. End of conversation
      1. New conversation
      2. Melissa‏ @Mel1ssaRes1sts 16 Apr 2017
        Replying to @nytimes

        It's ridiculous that United ever did allow its personnel to take seats of boarded passengers. I wasn't previously aware it could happen.

        1 reply 2 retweets 9 likes
      3. 1 more reply
      1. New conversation
      2.  👻Kevin Cowger 🎃‏ @Natterforme 16 Apr 2017
        Replying to @nytimes

        You would think this would already be a thing, you know, putting CUSTOMER SERVICE FIRST!!!!

        2 replies 1 retweet 12 likes
      3. 1 more reply
      1. BlueRidgeProgOutpost‏ @BRPOutpost 16 Apr 2017
        Replying to @nytimes

        So. Read that carefully... The operative word there is "boarded". Not really a change in policy... Just timing. #unitedsucks

        0 replies 2 retweets 3 likes
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