so United drags the poor sap off the plane, throws money on the floor at him... mafia style, and think everything's cool now?
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Passengers better not use United Airlines any time, by their maltreatment, and breaking the rules of Human Law and the rights of passengers
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That is 20 pieces of silver which Oscar Munoz is offering each passenger on that flight. They should spurn it.Munoz should be forced to quit
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The culture of the airline staff reflects that of the top management. Munoz is morally responsible for the way Dr Dao was treated. He shd go
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So united airlines gives everyone back their money who wasn't beaten up and bloodied, refuses to apologize and expects all to be forgotten?
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They've made their money they really don't give a shit!
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People need to quit talking about boycotts & vote with their dollars by flying any other airline except united. Only then will they change.
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more than refunds what United Airlines should offer is respect to its customers!
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Too little, too damned late. And the other airlines best learn from this. Are you listening,
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So CEO, TWICE, blames victim, praises crew, & said victim "aggressive and belligerent". And NOW UA offering ENTIRE plane refunds?
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It is not about refund... United is a company that exists to serve the public, they are not a power structure to be obeyedpic.twitter.com/zkTxm1Suxq
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I fly in international airways since 50 years ago, and I have never seen such a behavior with a passenger because of oversale of tickets.
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The point is the oversale of tickets is a scam it serves them not passengers they make the interest by overbooking lie about keep' cost down
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