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The New York Times
The New York Times
The New York Times
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Where the conversation begins. Follow for breaking news, special reports, RTs of our journalists and more. Visit http://nyti.ms/2FVHq9v  to share news tips.

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    The New York Times‏Verified account @nytimes 12 Apr 2017

    How technology has failed to improve your airline experience http://nyti.ms/2ooas6r pic.twitter.com/2diiCPlDDa

    5:33 AM - 12 Apr 2017
    • 100 Retweets
    • 208 Likes
    • gopi madasu CreativiSocial losdos Guru Blessington Doesn't Even Matter Anymore 💯 Szilárd Antal Lisa braybrook tangxiaoxue nunovargas
    27 replies 100 retweets 208 likes
      1.  ⚜️sonotpopular ⚜️‏ @anne_mohri 12 Apr 2017
        Replying to @nytimes

        tech is to blame for a blatant civil rights violation? Here I was thinking it was A customer service issue.

        0 replies 2 retweets 3 likes
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      1. turtlel0v3r‏ @hochylora 12 Apr 2017
        Replying to @nytimes

        we expect too much from technology. Plus - it's really the TSA that's done that.

        0 replies 1 retweet 3 likes
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      1. John‏ @johnnywolf9 12 Apr 2017
        Replying to @nytimes

        Things would be great if we didn't have all these damn paying customers who actually expect to fly!

        0 replies 1 retweet 2 likes
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      1. Miss Chanicha R.‏ @CHANICHA_LGBTQ 12 Apr 2017
        Replying to @nytimes

        Nothing about technology fault. All is about extra money they can rip you off as they can.. computer not have brian, alll control by human..

        0 replies 0 retweets 3 likes
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      1. Jabberwocky‏ @amrandall3514 12 Apr 2017
        Replying to @nytimes

        Technology? Try the greedy humans running United (for example) and the brutes who mindlessly follow orders. #BoycottUnitedAirlines

        0 replies 0 retweets 2 likes
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      1. The Explorator‏ @deltaKshatriya 12 Apr 2017
        Replying to @nytimes

        Airlines are failing in general here man. Tech or no tech, they suck.

        0 replies 0 retweets 2 likes
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      1. Sophie Athena‏ @truthslap22 12 Apr 2017
        Replying to @nytimes

        UFC fighters will fly United Airlines as part of their training camp to get ready for a run at the tittle.

        0 replies 0 retweets 2 likes
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      1. MM‏ @bilingualmed 12 Apr 2017
        Replying to @nytimes

        Because, technically, this brutal fiasco was entirely due to human failings.

        0 replies 0 retweets 2 likes
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      1. Scott E Leonard‏ @seleo3 12 Apr 2017
        Replying to @nytimes

        Bust up big 3 airlines' triopoly-they are way too big & arrogant and 'stiff' customers in too many ways!!!

        0 replies 0 retweets 1 like
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      1. James Glazier‏ @ravvermont 12 Apr 2017
        Replying to @nytimes

        Larger planes less passenger space, narrow aisles, baggage fees, seating selection fees, meal fees, overbooking, bad TSA, flying not fun

        0 replies 0 retweets 1 like
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      1. Bob‏ @RmceachernBob 12 Apr 2017
        Replying to @nytimes

        Very simple!! GREED, GREED, GREED,

        0 replies 0 retweets 1 like
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      1. Jake Cheramie‏ @JakeACheramie 12 Apr 2017
        Replying to @nytimes

        Really they are blaming technology no this is BS #boycottunitedairline

        0 replies 0 retweets 1 like
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      1. sheera baneesha‏ @SheeriBaneesha 12 Apr 2017
        Replying to @nytimes

        Just good old airline greed. Fit 250 Ppl > space for 100, charge them for free things, drag one off of plane, sell bellybutton pic to press.

        0 replies 0 retweets 1 like
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      1. Nanc‏ @nancollis 12 Apr 2017
        Replying to @nytimes

        poor headline NOTHING to do with the tech EVERYTING to do with greed and poor management But we can leanr lessons and move on ...yar-de-yar

        0 replies 0 retweets 1 like
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      1. Achyuth kodali‏ @UrstrulyAchyuth 15 May 2017
        Replying to @nytimes

        technology? Failed? Comonn maan.. Tech always made humans day fast and furious... Seriously you shouldn't have wrote like that

        0 replies 0 retweets 0 likes
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      1. gt.gardiner.hill@gma‏ @GardinerGt 12 Apr 2017
        Replying to @nytimes

        Airlines like United need to offer a much better customer service offer. There is no pleasure in flying these days.

        0 replies 0 retweets 0 likes
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      1. Anne with an E‏ @annesoduku 12 Apr 2017
        Replying to @nytimes

        It's not the technology. People do nasty things. #justsaying

        0 replies 0 retweets 0 likes
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      1. zuritaramon‏ @JoseSosa321 12 Apr 2017
        Replying to @nytimes

        The mexican company telmex is a bad phone experiencies

        0 replies 0 retweets 0 likes
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      1. longhorn‏ @WestTexas61 12 Apr 2017
        Replying to @nytimes

        United missed the memo on "customer satisfaction".

        0 replies 0 retweets 0 likes
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