"Although we clearly blamed the passenger, people still emit unhappy noises. Curious. We must ponder this mystery."https://twitter.com/nytimes/status/851888478958825473 …
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In the future, claims it will charge you for such re-accommodation service.
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$25 to upgrade to "allowed to walk out with dignity"
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Can we remove Trump from Air Force One this way?
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#NewUnitedAirlinesMottos "beating the competition and you" - 1 more reply
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... after we didn't realize the power of social media (and how our shares would plummet).
#tedstrikerforceoThanks. Twitter will use this to make your timeline better. UndoUndo
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Too late United you have done your damage the only reason why United apologizing because most Chinese people won't fly your airline
#BoycottThanks. Twitter will use this to make your timeline better. UndoUndo
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Too late!
@united lost this customer for life.@AlaskaAir accommodates me appropriatelyThanks. Twitter will use this to make your timeline better. UndoUndo
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Took 2 days for
@united CEO to finally take some responsibility. From beginning to end this ordeal could not have been handled any worse. - 1 more reply
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It is too late. The first statement cannot be unseen, and that's what the management really thought.
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Munoz the CEO should be dragged out of his office by the helpful staff
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I have NEVER seen such treatment in my life. Not here. Not in China. Not in Thailand. Not ANYWHERE.
Thanks. Twitter will use this to make your timeline better. UndoUndo
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