you need to try working in a call center to see the other side 
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- End of conversation
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ask for a manager, they speak English.
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play me in smash bros
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my power is out or I'd play
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sigh
End of conversation
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Be polite soft spoken??? What a concept
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hello how may we help you hide the truth today in our fake new paper? We are running a 2 for 1, lie and smear introductory offer.
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I find being nice and courteous, but emphasising the inconvenience has gotten me good service, and the occasional benefit too
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And How to Get Unbiased Truth on New York Times?
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I usually ask to speak to Spanish speaking Reps and then I ask to speak English and they help. Plus it's easier to understand
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