I work in IT Support. The problem is users not knowing the slightest thing about IT. It is Layer 8 problem.
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IT motto - the customer is never right.
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@datamatos Thanks for this great article, because I'm tech support for a big company, this is invaluable!
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almost as unbearable as reading the progressive propaganda rag known as the NYT.
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so ppl just buy new stuff what do you think you're Einstein this is old news
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WE GOTT GAME here at http://easycolorexpress.com
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IT support [*sigh]!
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that's called an oxymoron.
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I've made it mandatory to ask, when I go for a job interview, about the prospective company's IT. It doesn't go down well!
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now, that's sadly funny!
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