@YouTube @TeamYouTube @YTCreators why am I unable to change my channel art cover???
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Replying to @nymphishkelly
Have you tried changing the channel art by following the steps here: https://goo.gl/PtZaz6 ? Keep us posted.
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Replying to @TeamYouTube
Yep, and every time I do this noticed pops uppic.twitter.com/CPMtKL6XAy
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Replying to @nymphishkelly
That's odd. Does this happen on different browsers as well as in Incognito mode? Also, try clearing your browser's cache and cookies, here's how: https://goo.gl/dwzcyo . Keep us posted.
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Replying to @TeamYouTube
So I've clear the cache and cookies, tried on incognito mode, have tried chrome and explorer browers and I've re-started my laptop. Its still showing the same error screen. Is there anything else I can do?
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Replying to @nymphishkelly
You could try resetting the chrome settings to defaults by using these steps: https://goo.gl/2A4mDT . Let us know if this helps!
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Replying to @TeamYouTube
Okay so I did the reset and now it shows this screen, but when I log in it goes back to that error page I tweeted you earlier in this thread...pic.twitter.com/MPAvgdZAWr
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Replying to @nymphishkelly
That's odd, could you file a feedback report with these steps: https://goo.gl/1ckkO5 ? While every individual report may not get a direct response back, we do review everything and use the details to investigate and fix issues. Thanks!
2 replies 0 retweets 1 like
Will do, thank you for all the help you provided.pic.twitter.com/G8MPk5LDPg
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