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NWSC 😷🇺🇬
@nwscug
We are the Leading Customer Service Oriented Utility In the World. Our customer is King and the reason We exist. Tel:0800200977/0800300977 Email:info@nwsc.co.ug
Water Treatment ServiceKampala, Ugandanwsc.co.ugJoined March 2011
3,532 Following
148.2K Followers

NWSC 😷🇺🇬’s posts

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NWSC 😷🇺🇬
@nwscug
Check out the colour of raw water that we abstract from Ggaba. Through a rigorous International drinking water standards process, we deliver the water to your tap clean and safe! Paying water bills helps us keep the taps flowing. For those avoiding bills, Mwagala tugoinge wa?
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Dr. Silver Mugisha
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NWSC 😷🇺🇬
@nwscug
PHOTOS:Mr Mugudha Mohammad is a driver for one of our cesspool/Jetting trucks commonly known as "sewerage truck". He has been cleaning the city for over 20 years. The NWSC management has rewarded him with a trip to the holy city, Mecca for Eid. #waterman
@NWSCMD
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NWSC 😷🇺🇬
@nwscug
Katosi water works complete, project handed over to NWSC This morning, Katosi Drinking Water Treatment Plant contractors and consultants handed over the newly completed 240million litres per day capacity Plant to NWSC. #KatosiWaterWorks
@NWSCMD
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@nwscug
Now Complete: We have completed works at the largest waste water treatment plant in East and Central Africa. The plant is located in Bugolobi and has capacity to treat 45,000,000 litres per day and generate 630kw of power.
@NWSCMD
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@nwscug
UPDATE: These men spent New Year's Eve and the last days in the trenches working to restore supply to Nakulabye-Namirembe, Muteesa 1 Road, Nabulagala, Nakulabye, Bukesa, Mengo, Bulange, Balintuma Road and the surrounding areas
@NWSCMD
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@nwscug
These men and women, leave their homes and families to serve the people of Uganda. UPDATE: It's now over 24hrs of non stop works. We have 24hrs left. We shall not rest until normal water supply is restored to our customers affected by the ongoing emergency
@NWSCMD
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@nwscug
JUST IN: NWSC MD, Dr Silver Mugisha
@NWSCMD
has scooped the African Leadership Business Award. Dr Mugisha was also recognised for his contribution to Africa's socio-economic development at the recent African Leadership magazine's US - Africa Investment Forum, policy Dialogue.
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NWSC 😷🇺🇬
@nwscug
JUST IN: Dr. Eng Silver Mugisha reappointed NWSC MD The NWSC Board has re-appointed Eng. Dr. Silver Mugisha
@NWSCMD
as Managing Director on a five-year- term.
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NWSC 😷🇺🇬
@nwscug
Home Time: It's time up for our commercial assistant Daphine who rides a bicycle everyday to serve our customers at Kyaliwajjala. Many staff are using bicycles to work and serve our customers. Our commitment to serve our customers during is total. #waterman
@NWSCMD
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@nwscug
ICONIC: This is the largest sewage treatment plant in East & Central Africa. The plant will treat over 45million litres of waste water per day, generate over 631kw of biogas electricity, uses nuisance free technology + bio-filters and will not smell + serve over 850,000 people.
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@nwscug
BOOM! BOOM! BOOOM! At the tail of the 55kms Katosi-Kampala bulk water transmission main, water has finally reached the Naguru water reservoir. This will address water challenges in Kyanja, Kungu, Kisaasi, Kulambiro, Naguru, Ntinda, Kireka, Komamboga + surroundings
@NWSCMD
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@nwscug
JUST IN: NWSC MD Dr. Eng Silver Mugisha
@NWSCMD
has been reelected President of the African Water Association (AFWA) The AFWA Board also voted Kampala, Uganda as the next host of the AFWA Congress and Exhibition. The Exhibition will attract over 10,000 International Delegates
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International Water Association
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NWSC 😷🇺🇬
@nwscug
SUPPLY UPDATE: These men and women worked through the night to restore supplies along Gayaza rd, Kanyanya and the surrounding areas, Kyanja, Gayaza and the surrounding areas, Mpererwe, Namere, Kitezi, Kitagobwa and the surrounding areas. Enjoy our services. #waterman
@NWSCMD
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NWSC 😷🇺🇬
@nwscug
Dear good people, this information is not true. Please note that the bio digester project has not yet been commissioned. We are doing final touches on the digestors at the new Waste Water Treatment plant in preparation for sludge treatment in June, 2021 and later produce methane.
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The New Vision
@newvisionwire
NWSC’s bio-digester project has failed to produce electricity because the human waste generated by Kampala residents doesn’t have the right ingredients to produce methane. bit.ly/3v00uJR | #VisionUpdates
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@nwscug
Join us to celebrate these Macho-Men and Women. The team worked for over 24hrs of non stop heavy duty work to restore water supply to Kampala Service area. #Nwscworks
@NWSCMD
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@nwscug
UPDATE: We worked throughout the night to complete emergency repairs on a line damaged by a truck. We are happy to share that water supply to Mbalwa, Lukadde rd, Kimbejja, parts of, Kyaliwajjala, parts of Namugongo, Nsawo and the surrounding areas has been restored.
@NWSCMD
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@nwscug
A customer made several complaints of dirty water and a series of insults on our handles. We visited his home and found frogs, fish, snakes + rubbish in his tank. When was the last time you washed your over head ? Tanks should be washed Atleast every 6 months
@NWSCMD
#NwscTips
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@nwscug
We Celebrate Them: These gallant men and women have worked for over 336 hours non stop to address the emergency fault at the new Sonde Reservoir. We are happy to share that water supply to the following areas has been restored.
@NWSCMD
@NWSCKampalaGM
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@nwscug
URGENT: Dear customers, we have experienced a total power outage at Ggaba water works. This is affecting all water production process and supply to Kampala City. Please use water sparingly as the team from
@UmemeLtd
addresses the issue.
@NWSCMD
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@nwscug
JUST IN: We have interconnected the new Katosi system to Mukono, Nabuti, Mbalala, Kayunga road, Nazigo and the surrounding areas Kyaliwajala, Namugongo, Jjanda, Mbalwa, Nabusugwe, Bulindo, Nsasa, Mulawa, Kira, Butenga, Kiyinda, Kito and the surrounding areas
@NWSCMD
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@nwscug
From 23 towns 4 years back to now over 240 towns. From 80kms of water mains extension per year (4 years back) to now over 2000kms of water mains extension per year. Now this is what they call "Workaaaaaa"!!! We commit to continuous improvement and innovation #NwscWorks
@NWSCMD
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@nwscug
JUST IN: NWSC has bagged 3 awards at the Digital Impact Awards happening now at Mestil hotel. 1. Best Customer Service 2. Best Digital Customer experience (utilities) 3. Best E-service/E-Commerce. Thank you for the vote of confidence in our services
@NWSCMD
@FrankTumwebazek
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@nwscug
Happening now: MTN Uganda CEO
@wimMTNUG
and NWSC MD
@NWSCMD
unveil partnership to serve over 30,000 households with clean safe water. The two companies have joined hands to provide 23 bulk water points in various parts of Kampala. #COV19UG
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@nwscug
Good morning our valued customers. Most customers in Kampala have started receiving water. It takes time for the network to stabilize after a total shutdown. We are charging the network throughout the day to serve the unserved. We appreciate your patience.
@NWSCMD
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@nwscug
BIG NEWS: Testing 1..2..3 Instructions via radio calls, thundering of heavy duty pumps, cheers + excitement from the team as we start testing the new treatment plant. The new plant will add over 160million litres of water per day to the Kampala Metropolitan area
@NWSCMD
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@nwscug
Happening: We are flushing the new Katosi-Naguru bulk water transmission main in preparation for the final interconnection works today. This will address the no water challenges in Kyanja, Kisaasi, Ntinda, Kireka, Naguru and all surrounding areas. #KatosiWaterWorks
@NWSCMD
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@nwscug
The International Advisory Board of African Leadership Magazine, has meritoriously selected NWSC MD Dr. Eng Silver Mugisha from a shortlist of nominees to be inducted into the AFRICAN LEADERSHIP CEO’S HALL OF FAME 2020.
@NWSCMD
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@nwscug
Replying to
@nwscug
@JChameleone
commended him for his exemplary leadership at helm of the institution and as a customer, shared his service feedback. The duo discussed service acceleration, water for all and partnerships that will propel NWSC to greater frontiers.
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@nwscug
It's raining cats, dogs and goats in most parts of the country! Don't watch the water flow from your roof to the various water bodies and then wait for it at the tap! Harvest rain water and make big savings on your monthly bill expenditures. #NwscTips #waterman
@NWSCMD
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NWSC 😷🇺🇬
@nwscug
It's raining cats, dogs and goats in most parts of the country! Don't watch the water flow from your roof to the various water bodies and then wait for it at the tap! Harvest rain water and make big savings on your monthly bill expenditures. #NwscTips #waterman
@NWSCMD
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NWSC 😷🇺🇬
@nwscug
Good morning our valued Customers. UPDATE:We worked throughout the night to restore water supply to parts of Makindye, Najjanankumbi, Kabowa, Ndeba, Wankukuluku. We humbly request for your patience as the system gradually builds up to serve you. #waterman
@NWSCMD
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@nwscug
A bird's eye view of the newly constructed 3.5million litres per day production capacity Kapeeka water works. The plant was built using money from our customers paying bills promptly. Thank you for making this happen. #NwscWorks
@NWSCMD
@UgandaMediaCent
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@nwscug
In partnership with
@KCCAUG
, we have connected free handswashing points in; 1. Kasubi town and market- 7 points 2. Kibuye- 5 water points. 3. Nakawa Market 4 points 4. Gaba center and market 2 points 5. Namuwongo center and market 2 points
@NWSCMD
#StaySafeWashUrHandsUG
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@nwscug
Customers in Ntinda,Kisaasi, Kyanja, Naalya, Kiwatule, Naguru & surrounding areas are right to lash at us! We experienced a complicated fault on a line at Centenry Park. Our teams have worked for 48hrs non stop to rectify the fault. The works are almost done
@NWSCMD
#waterman
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@nwscug
Live: We have resumed normal water production and supply to Kampala service area. We humbly request for your patience as pressure gradually builds up to serve you #waterman
@NWSCMD
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@nwscug
Did you know that more people in the world have access to a mobile phone than a toilet? About 4.5 billion people live without a household toilet that safely disposes of their waste. What is NWSC doing in Uganda? #WorldToiletDay
@NWSCMD
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@nwscug
This morning, working with security agencies, we arrested suspected vandals who attempted to steal the new Katosi water treatment plant power transmission copper wires. Seen something, say something! We can end #VandalismInUg
@PoliceUg
@NWSCMD
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@nwscug
Moving soon: NWSC is soon move to a new head office opposite Rwenzori house. The modern office is designed to serve you better
@NWSCMD
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@nwscug
Replying to
@DanielLutaaya
We appreciate this report dear Daniel. This behavior is unacceptable and below our seevice standards. Our fleet management team has been notified to investigate and address this concern ASAP. #waterman
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@nwscug
Live Video: Good news for Kampala. We have completed an intervention to boost water supply reliability in Kyanja, Kungu, Najjera, Buwate, Masooli, Mpererwe, Kasangati, Nangabo, Gayaza, Manyangwa and the surrounding areas. #Nwscworks
@NWSCMD
#waterman
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@nwscug
URGENT; Apologies to our customers in Kasese Mpondwe experiencing no water situations. Our installations and intake have been washed away by floods. We are mobilizing to install new infrastructure and serve you in the shortest time possible
@NWSCMD
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@nwscug
Attention: A few customers along the 55km DN1400mm Katosi-Kampala transmission main might experience earth movement. Please don't be alarmed! We are charging the new line with millions of water as part of the ongoing Katosi system test works.
@NWSCMD
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@nwscug
The largest sewage treatment plant in East & C Africa under construction at Wankoko-Bugolobi. The new high-tech modern plant will serve a population equivalent of 380,000 in the CDB & produce 630kw of power from Biogas. #NwscWorks
@NWSCMD
@UgandaMediaCent
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@nwscug
My name is Drake Ategeka. The branch Engineer Kyaliwajjala 2019 has been a challenging year especially in terms of water supply. Areas like Namugongo, Nsasa and Bulindo have had stressful times. Several interventions have been done to improve supply #NwscWorks2019
@NWSCMD
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@nwscug
"Last week, NWSC won 2 awards; Best Customer Service Award and Best Government Institution on Social Media. We are humbled by the vote of confidence from you our dear customers and commit to continuous innovation and service delivery improvement." Dr. Eng Silver Mugisha
@NWSCMD
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@nwscug
Press Statment: Impersonation of NWSC staff NWSC has been notified of a video circulating on social media where individuals impersonating NWSC field staff attack someone. This is unfortunate and is obviously a crime. Police is investigating the matter.
@NWSCMD
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@nwscug
Beauty In Service delivery:Part of the newly refurbished Ggaba water works complex.The system will add 50milion ltrs/day in Kampala
@NWSCMD
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@nwscug
PHOTOS: Staff Welfare: Many of our staff operating the new Katosi Water supply system will spend most of their time in Katosi. We have provided for a staff estate with all amenities on site.
@NWSCMD
#NwscWorks
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@nwscug
More Water for Kampala: The Government of Uganda through NWSC is constructing the Katosi water works. The plant with 240million litres per day water production design capacity will add over 160million litres of water per day to Kampala service area under phase 1.
@NWSCMD
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@nwscug
The Ugandan Flag flying high in Ivory Coast as NWSC MD Dr. Eng Silver Mugisha
@NWSCMD
is unveiled as the President of the African Water and Sanitation Association (AFWASA) at the Congress and Exhibition. Uganda has also been selected to host the 2025 Congress in Kampala.
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@nwscug
UPDATE: We worked thru the night to address the technical fault at Airtel roundabout. Supply to Kibuli, President's office, City Hall, parts of Speke road, Lumumba Avenue, parts of City Center, Parts of Namirembe road, parts of Old Kampala and the surrounding areas
@NWSCMD
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@nwscug
PHOTOS: The Government of Uganda through NWSC has completed 99% of works at the largest waste water treatment plant in East and Central Africa. PHOTOS: NWSC MD Dr. Eng Silver Mugisha
@NWSCM
visiting the new hi-tech plant in Bugolobi PHOTOS: NWSC Nilly Soni- Cementers
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NWSC 😷🇺🇬
@nwscug
New Year! New Service Delivery Sytles: PHOTO: Stephen our plumber from Bwaise branch fixing a leakage in Bwaise-Kazo on new Year's day 2019. We commit to continuous improvement and innovation to better service delivery in the new year. #Nwscworks #waterman
@NWSCMD
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@nwscug
Seen heavy trucks in town loaded with heavy duty bulk transmission mains? Cheer them on.. We have started pipe laying works for the new Katosi water works bulk water transmission mains. The line will add over 160million litres of water per day to Kampala city. #Nwscworks
@NWSCMD
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@nwscug
For the frequent flyers, this is not an airport! This is Lubigi sewage treatment plant. The facility has helped to improve sanitation and health in various parts of the city. We are also working on two new plants in Bugolobi, Nalukolongo and Kinawataka #Nwscworks
@NWSCMD
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@nwscug
Commissioning of the new Katosi-Kampala pipeline NWSC, on behalf of the
@GovUganda
, has completed construction of The Katosi-Kampala Drinking Water Transmission Mains to supply drinking water to the increasing population of the Greater Kampala Metropolitan Area.
@NWSCMD
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@nwscug
VIDEO: We're cleaning the Katosi-Kampala bulk transmission main in preparation for release of clean water from the new plant. The intervention will address the water supply challenges in Naalya, Ntinda Kiwatule, Kungu, Buwate, Sonde, Mukono, Kira, Mulawa and many others
@NWSCMD
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@nwscug
UPDATE: The complex repairs on the bulk Katosi transmission pipe at Seeta have been completed and system pretests have resumed. Water will soon reach Sonde tanks to enable our engineers test connectivity works to the distribution system.
@NWSCMD
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@nwscug
This is a brilliant idea William. We are waiting for guidance on how to pay power bills to pump water, chemicals to treat the water , pay staff to maintain the systems among other operational costs. Once guidance is given, we are ready to comply. #waterman
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William F. Blick
@WilliamFBlick
Replying to @nwscug and @PatriqKanyomozi
As your contribution towards the fight of the Corona Virus can you please supply free water @nwscug to everyone to supplement the good work being done by @MinofHealthUG @JaneRuth_Aceng @DianaAtwine .......
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@nwscug
Replying to
@UgandaHuman
@AndrewMwenda
and
@UmemeLtd
Dear good people. We use money from customers who pay bills promptly to efficiently run the system. If we give out free water now, we shall not have any money to buy chemicals, pay power, staff etc. WE SHALL HAVE NO WATER TO SUPPLY AND NO ONE TO MAINTAIN THE SYSTEMS.
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@nwscug
UPDATE: Ongoing Projects in Kampala The launch of the long awaited Katosi project, coupled with feeder projects has resulted in supply improvement in Kyaliwajjala, Mukono, Seeta, Ntinda, and Gayaza branches.
@NWSCMD
@NWSCKampalaGM
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@nwscug
Testing..1...2...3 Happening now: We're testing the newly laid Naguru-Komamboga-Kiteezi transmission main. The new line will resolve the low pressure and no water concerns in parts of Komamboga, Kiteezi- Bamba, Luteete Masooli and the surrounding areas.
@NWSCMD
#NwscWorks
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@nwscug
UPDATE Dear customers, upgrade works at GGABA UMEME substation have been completed and water production in all water treatment plants has resumed. We humbly request for your patience as water builds up in the network to serve. #waterman
@NWSCMD
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