@ollieglass "Affected" seems like a good verb to me. But I think measurement of change will be far too easily biased to be helpful.
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Replying to @nouswaves
@ollieglass Like, I expect that after every UX change by Facebook there has been a large measurable negative affect from the consumer.1 reply 0 retweets 0 likes -
Replying to @nouswaves
@ollieglass But yet I'm certain that they did well by listening to their internal experts on how much or how little to change.1 reply 0 retweets 0 likes -
Replying to @nouswaves
@sebinsua thinking about what I mean by metric... I want a way to compare ability to change across companies, and to see how...1 reply 0 retweets 0 likes -
Replying to @ollieglass
@sebinsua that ability has grown or shrunk within a company. It doesn't have to be a number, or metric. Just a way of getting a read on that1 reply 0 retweets 0 likes -
Replying to @ollieglass
@ollieglass Difficult. I will have a little try - this is a dump of signals which may or may not be interesting:2 replies 0 retweets 0 likes -
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Replying to @ollieglass
@ollieglass I was thinking about entrenched companies or perhaps lots of connections to monolithic organisations/software - hard to change.1 reply 0 retweets 0 likes -
Replying to @nouswaves
@ollieglass But it's always easy to change if you have the right team...1 reply 0 retweets 0 likes -
Replying to @nouswaves
@ollieglass I think the Foursquare approach is the right one because of this. "Is [Hoxton Hotel] a good place to [get quiet work done]?"1 reply 0 retweets 0 likes
@ollieglass The data you'd get from asking questions like that on companies could be sold back to those looking to reposition themselves.
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Replying to @nouswaves
@sebinsua so many uses for it. Great ideas for measuring this!0 replies 0 retweets 0 likesThanks. Twitter will use this to make your timeline better. UndoUndo
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