Maybe something involving % of customers affected, % of staff affected, and time...
@ollieglass I think the Foursquare approach is the right one because of this. "Is [Hoxton Hotel] a good place to [get quiet work done]?"
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@ollieglass The data you'd get from asking questions like that on companies could be sold back to those looking to reposition themselves. -
@sebinsua so many uses for it. Great ideas for measuring this!
End of conversation
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