@nite_moogle Exactly. That's what I do for a living, listen to feed back and ascertain what the root cause is.
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@nite_moogle I find customers/clients communication much like my cat: a lot of indiscriminate howling & biting when you probe for the sourceThanks. Twitter will use this to make your timeline better. UndoUndo
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@nite_moogle At work, we always try to figure out what the user's end goal is. Specific suggestions are too specific.Thanks. Twitter will use this to make your timeline better. UndoUndo
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@nite_moogle Hope to see this happen in Legion beta, now that process/growth problems we saw clearly in WoD beta are no longer an issue. -
@nite_moogle And I hope this means you'll listen to feedback and allow flying in Broken Isles in patch 7.0, so I can return to playing WoW. - Show replies
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@nite_moogle Are you sure you aren't a librarian? That's precisely how we are trained to handle reference queries.Thanks. Twitter will use this to make your timeline better. UndoUndo
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@nite_moogle People aren't always saying what they think they're saying. Always find the root complaint.Thanks. Twitter will use this to make your timeline better. UndoUndo
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@nite_moogle If Ford asked people what they wanted: A faster horse. Underlying reason: I want to go faster :) -
@AskMrRobot this is my favorite example - Show replies
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@nite_moogle sadly with wows yearly expansions there is no time to fix any problems after launch. They only put a plaster or a hat on it.Thanks. Twitter will use this to make your timeline better. UndoUndo
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