@TeamYouTube Our channel is having issues where people can’t subscribe and our videos aren’t going out to the subscription feeds. Please help?
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Replying to @tvpromosdb
We'd like to help. What device are they using? Also, do you have screenshots from your subs? Send more details our way, we'll take a look!
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Replying to @TeamYouTube @tvpromosdb
The channel isn't even loading properly, unable to scroll down too.pic.twitter.com/pAHzdr3yKr
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Replying to @nikhilmanglik
We'd like to help. Are you on Android or iOS? Also, let us know if restarting the device helps!
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Replying to @TeamYouTube
Android. And it isn't working even after restarting the device.
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Replying to @nikhilmanglik
Thanks for the info! Try these steps: uninstall all the updates > restart your device > update the app. Let us know if it's still not working.
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Replying to @TeamYouTube
It's working now. Thank you.
12:08 PM - 17 Oct 2018
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