@jmlenart @EllenMalloy I live in a world where just because someone is paying money, that doesn't mean they can do whatever they want.
-
-
@MichaelNagrant@EllenMalloy "Sorry we have a no kids policy & your sitter canceled at the last min. We're happy to change your tix." Easy1 retweet 3 likes -
@jmlenart@MichaelNagrant@EllenMalloy Or just "Sorry your sitter canceled." That's the other part of a ticketed transaction. Sunk cost.0 retweets 2 likes -
@hels@jmlenart@EllenMalloy Many ticketed transactions you can still take a baby to and the sunk cost isn't as extraordinary.0 retweets 0 likes -
@MichaelNagrant@hels@jmlenart business is not just about one person's immediate issue. Is about consistency across e'one's experience.1 retweet 1 like -
@EllenMalloy@MichaelNagrant@jmlenart Exactly. If my baby pukes on my $500 sweater I don't call Prada and demand a replacement.0 retweets 4 likes -
@hels@EllenMalloy@jmlenart No, you just wash it.0 retweets 0 likes -
@MichaelNagrant@EllenMalloy@jmlenart Ok, leave your kid home alone and go have the dinner, if that's your priority.0 retweets 0 likes -
@MichaelNagrant@EllenMalloy@jmlenart Shitty things happen and they're truly shitty but sometimes you don't get redress and that's ok.0 retweets 0 likes -
@hels@EllenMalloy@jmlenart Never ever bring your baby to a fine dining restaurant, and if you're a ticketing restaurant, be flexible.0 retweets 1 like
@MichaelNagrant @EllenMalloy @jmlenart we've had babies before. It's never about the kids. It's always about the parents(not re:this sit.)
Loading seems to be taking a while.
Twitter may be over capacity or experiencing a momentary hiccup. Try again or visit Twitter Status for more information.
Michael Nagrant
John Lenart
Helen Rosner
Ellen Malloy
nick kokonas