@TeamYouTube when I'm logged into my account my thumbnails seem all wonky and weird and pixelated but they appear normally to everybody else, any ideas how I can fix this?
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Replying to @nickdemou
Clear your browser's cache & cookies if you’re on desktop. If Android, try clearing your app cache and restarting your device. If iOS, try these steps: delete the app > restart your device > reinstall the app–these usually clear things up but let us know if it's still not fixed.
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Replying to @TeamYouTube
I believe it has something to do with my actual Youtube account being bugged as the same thing happens with google Chrome browser. Everything looks perfect until the moment I log into my account, then all the thumbnails just look completely rubbish and different
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Replying to @nickdemou
Thanks for the update, have you tried using a mobile device to check if it has the same issue? By doing so, we'll be able to isolate the issue. Keep us in the loop!
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Replying to @TeamYouTube
Yes the same thing happens on my iPhone when using the Youtube app. The second I log out of my account everything goes back to normal, but then the moment I log back in it all changes!
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Replying to @nickdemou
Mind sending us a screenshot of how it looks? Hope to hear from you soon.
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Replying to @TeamYouTube
Sure! I've attached two photos: One showing what it looks like when I'm logged in my account and one of what it SHOULD look like instead. You can mostly see the differences in the blacks, and the hue shifts and contrast changes.pic.twitter.com/Usy6SdnySE
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Replying to @nickdemou
Appreciate the screenshots. We'd recommend sending a feedback report directly from YouTube, here's how: https://yt.be/help/feedback . Make sure to send from the account experiencing the issue. Tweet back @ us if you have any other questions!
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The problem persists. There’s 100% a bug with my account.
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