ngDesk

@ngDesk

100% free next gen help desk platform

Vrijeme pridruživanja: rujan 2017.

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  1. prije 16 sati

    Your customers can now the Live Chat under ngDesk . All they need to do is - Click on the Email icon available at the bottom of the chat message box.

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  2. prije 18 sati

    You can now enable feature on your website by embedding the widget code on your own website pages. All you have to do is follow this article -

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  3. prije 20 sati

    Escalation plays a major role while providing . ngDesk consists Escalation feature which helps you to manage escalation process. Click on this link to know more -

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  4. prije 22 sata

    You can now allow or restrict the login using social accounts for your CRM – by following the steps on this link -

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  5. 5. velj

    Want to understand about SLA violations on ? - Click on this link -

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  6. 5. velj

    Want to launch your mobile App? Please follow this article -

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  7. 4. velj

    Want to know how to set up your knowledgebase on ? Watch this video -

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  8. 4. velj

    Splitting the view of tickets for different product segments is made easier on . Click on this link to know more -

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  9. 4. velj

    Some basic information on Ticket Triaging under -

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  10. 4. velj

    helps you to cover fundamentals of Customer support - SLA policies (SLA), Workflow Automation (Triggers), Self-service tools(knowledgebase and YouTube videos). This ensures the maximum productivity.

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  11. 4. velj

    Every data entered into the matters. Under , you can add custom data fields according to your business requirements. Click here to watch the video -

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  12. 4. velj

    You can now change/modify layouts for your mobile app under . This is another part of ngDesk customization features.

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  13. 4. velj

    Here are 7 Must-Have Features for your Software -

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  14. 4. velj

    You can now configure your own custom mail domain that enables ngDesk to send email messages on behalf of your company. Read this article to know more -

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  15. 4. velj

    You can now change/modify layouts for your mobile app under . This is another part of ngDesk customization features.

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  16. 4. velj

    Downloading mobile App is now easy. Follow this link -

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  17. 4. velj

    Watch this video - to know how to create premade responses under to save time while responding to your customers.

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  18. 4. velj

    Module settings under allows you to import data to a specific module just by uploading a csv file with the data. This makes easier to upload bulk information at a time. Follow this link to know more -

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  19. 3. velj

    Software Asset Management feature is now available under . You can download the Controllers and Installers under Company Settings main menu to start using it.

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  20. 3. velj

    Plugins for Wordpress, Joomla and Shopify are now available under .

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