@TeamYouTube @YTCreators Hey team Youtube!
My channel is partner verified by phone number but its custom thumbnail option is not enabling. Reason?
Channel:https://www.youtube.com/channel/UCurWOFnLxnE3f0NwrqleYGg …
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Replying to @myaseenayub
We'd like to look into this. Mind sharing a screenshot of what you see here: https://goo.gl/HndYN6 ? Let us know.
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Replying to @TeamYouTube
Here it is! Partner verified but not enable. Please look into this

pic.twitter.com/33w7PjXW7J
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Replying to @myaseenayub
We've checked this and see that your channel isn't a part of YPP yet. To clarify, your channel needs to be monetized in order to upload a custom thumbnail. As per the guidelines, your channel needs both 4,000 watch hours and 1,000 subscribers to be a part of YPP.
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Replying to @TeamYouTube
I have other channel not even close to this but custom thumbnail is enable at all other channels. Monetization enable is not necessary for custom thumbnail.
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Replying to @myaseenayub @TeamYouTube
Here is my 2nd channel with zero video 00 subscriber. If your point is valid then how did i get the custom thumbnail feature.pic.twitter.com/UNAwzQAXEd
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Replying to @myaseenayub
Sorry for the confusion. Could you share a screenshot of what you see when you click on "Learn more" option from the screenshot you've shared about custom thumbnail? Keep us posted.
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Replying to @TeamYouTube
After clicking on Learn more its redirect to https://support.google.com/youtube/answer/2498474?hl=en …pic.twitter.com/6XC8fwubse
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Replying to @myaseenayub @TeamYouTube
Its an error that you need to fix in my account! And this account is moved from personal to brand account
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Replying to @myaseenayub
Thanks for the info. We'll pass this along and will have our team reach out to you via email. Appreciate your patience in the meantime.
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Wow amazing! Something is wrong with my account. Reached to 100 Sub but custom URL is also not enable yet. Please look into this OR else i'll create a new channel?
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