Mind blown, but also: If a design detail is so invisible no one knows about it, is it a failure?https://twitter.com/LipBitinANNAmal/status/1078840770864529408 …
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We know awful versions of most of these things, and reject them. But I believe this is like public transit in Europe, or vending machines or restrooms in Japan. There is a way to make good versions of these things.
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Let’s separate specialty use software from mass market. In mass market, we are bombarded by instructions and only keep the absolutely essential. So the list has minimal impact. Same happens in professional work, except people are paid to use the software so more gets read.
End of conversation
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