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W odpowiedzi do @mrheadrick
Are you having issues with your receiver? Let us help. -Maria
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W odpowiedzi do @mrheadrick
Mark, What did tech support do as far as troubleshooting? I want to help you but I do not want you to have to repeat steps.-Devante
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W odpowiedzi do @CoxHelp
Didn't get that far. After leaving the box alone for about an hour.. I can only seem to get channel 798 through 804. Rest say temp off air. Bypassing splitter did not seem to help.
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W odpowiedzi do @mrheadrick
I would like to send one more signal to the box. If this issue continues I would suggest that we schedule a service call for a technician to further investigate. Is now a good time to send a signal to the box? -Dawn
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W odpowiedzi do @CoxHelp
I'm not sure if you did or not. I seem to be getting all the channels now I wasn't. Beginning to wonder if it's an issue with the Cisco (Scientific Atlanta) Explorer 8240HDC DVR boxes in general now being more problematic during the boot process. Will keep an eye on it.
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W odpowiedzi do @mrheadrick
Okay great, Please keep us posted. Have a great night. -Xavier
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W odpowiedzi do @CoxHelp
Well, I think this box is a dud too. Hard-drive making start/stop noises, box locking up. Rebooted itself and came up with "FAIL" on the front. Think I'll swap this one out also. Pot luck on these refurbished boxes I guess.
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W odpowiedzi do @mrheadrick
Swapping the receiver is an option. https://www.cox.com/residential/contactus.html … is a link to our website with a map of Cox Retail Stores where equipment can be dropped off and picked up. Please keep your return receipt for your records. -Dustin
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Yeah, I'll go back to the place I got this one, https://locations.cox.com/ok/warr-acres/5571-nw-expressway.html …
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