The DWP under the Tories insists people must make #UniversalCredit claims online but report shows 46% of claimants are unable to make a claim online without help!!! Fears grow as the elderly & disabled are locked out of #benefitshttps://www.huffingtonpost.co.uk/entry/universal-credit-digital-exclusion-dwp-holds-no-data_uk_5c2ded32e4b05c88b706302d?ncid=other_twitter_cooo9wqtham&utm_campaign=share_twitter …
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The particular person in question won't go to CAB for personal reasons, unfortunately. It's almost impossible to get a timely appointment with the CAB in my own town. I'm still awaiting a reply from a voicemail I left them a couple of months ago. The capacity isn't there.
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